Last Updated/Effective Date: October 12, 2023
Knowix LLC (“Knowix,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or disclosed on this website and our mobile application that links to this Privacy Notice (collectively, the “Site”). It also describes rights you may have under applicable laws.
1. Personal Information We Collect
We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
The types of Personal Information we collect may include:
Account Management Information.We collect information such as your name, business email, telephone number, and other account credentialing information related to your use of our Site.
Usage Information. When you use the Site, our servers automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to the Site), domain names associated with your internet service provider, or other information regarding your interaction with the Site.
Geolocation. When you use certain features of the Site, we collect your precise geolocation by identifying the geographical location of your device while using the Site.
2. How We Collect Personal Information
Directly From You – we collect Personal Information that you provide to us, for example, if you choose to contact us or request information from us.
From Your Employer – we may collect Personal Information from your employer to allow you to establish account access to portions of our Site that are password protected.
From Third Parties – we may collect Personal Information from third parties including, business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.
Through Online Tracking Technologies – we may use cookies and similar technologies such as pixels, web beacons, and local storage to collect Personal Information related to online activities. For additional information regarding our use of these technologies, see Cookies and Tracking Technologies section below.
3. How We Use Personal Information
To the extent permitted by applicable law, we use Personal Information:
To provide and personalize the Site, such as providing customer service, verifying information, creating and maintaining business records, creating your user profile, and verifying your eligibility to use the Site.
For internal research and development, such as testing and verifying the quality of the Site, improving the quality of the Site, and creating new products and services.
For marketing, such as sending information about the Site or those of our, business partners or other third parties. This may include using your information to send you messages and notices, newsletters, surveys, or promotions.
For communicating with you, including through our service providers, such as responding to your questions and comments and notifying you of updates to the Site.
For legal, security, or safety reasons, such as protecting our and our users’ safety, property, or rights, complying with legal requirements, enforcing our terms, conditions, and policies, detecting, preventing, and respond to security incidents, and protecting against malicious, deceptive, fraudulent, or illegal activity.
As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.
4. How We Disclose Personal Information
We may disclose your Personal Information in the following circumstances:
Service Providers. We disclose your Personal Information with third party service providers as necessary to enable them to support the Site or other aspects of our business.
Legal Obligation or Safety Reasons. When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any agreement you have with us, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety ofKnowix, its users, or the public against harm.
Merger or Change of Control. If we are involved in a merger, acquisition, or any other transaction involving a change of control in our business including but not limited to a bankruptcy or similar proceeding, Personal Information may be transferred along with the business. Where legally required, we will give you prior notice prior to such a transfer.
5. Cookies and Other Tracking Technologies
We process information collected through cookies and other tracking technologies, which may include or be combined with Personal Information, to help operate certain features of our Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in.
Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.
We use analytics services, including Google Analytics, to assist us with analyzing our Site traffic. These services utilize cookies and other technologies that collect your Personal Information. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ websites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.
6. How Long Do We Keep Personal Information
We will retain each category of your Personal Information for as long as necessary to fulfill the purposes described in the How We Use Personal Information section above, unless otherwise required by applicable laws. Criteria we will use to determine how long we will retain your Personal Information include whether we need your information to provide you with services you have requested; we continue to have a relationship with you; you have requested information or services from us; we have a legal right or obligation to continue to retain your Personal Information; we have an obligation to a third party that involves your Personal Information; our retention or recordkeeping policies and obligations dictate that we retain your Personal Information; we have an interest in providing you with information about our products or services; and we have another business purpose for retaining your Personal Information.
7. How We Protect Personal Information
We use commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.
8. Access from Outside the United States
The Personal Information that we collect and generate about you as you use the Site may be transferred, stored, or accessed in a destination outside of your country which may have less strict data protection laws when compared to the laws in your country.
9. Marketing
To opt out of marketing emails, please email us at Knowix-IT@knowix.digital or by following the instructions included in the email or text correspondence. Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.
10. Children’s Privacy
We do not knowingly collect or solicit any Personal Information from children under the age of 13. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at Knowix-IT@knowix.digital.
11. Links to Third-Party Websites
We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy notice.
12. California Residents
Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of Personal Information disclosed, by emailing us at Knowix-IT@knowix.digital.
13. Changes to this Privacy Notice
Please note that we may modify or update this Privacy Notice from time to time, so please review it periodically. We will notify you if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Site.
14. Contact Us
If you have any questions about our practices or this Privacy Notice, please contact us at Knowix-IT@knowix.digital.